How to Solve Renolink V1.87 for Renault Cannot Get Interface Error

Renolink V1.87 OBD2 ECU programmer for Renault “Cannot get interface” problem & solution is provided here.



My renolink 1.87 cannot work now. When I use it, an error prompt pops up “Cannot get interface” is shown as the following picture. I don’t know whether there is something wrong with it. Does the color of the board matter? I mean that the red wire matched green board is not compatible with the 1.87 software.

Renolink V1.87

Renolink V1.87

Possible reason:

Did not install the device driver correctly!


The solution:

Please follow the guide below to install step by step.

Renolink V1.87 free download link:

Password: xxv3xl

Size: 217.5 MB

Renault Renolink V1.87 software installation video:

Step 1: Copy Renolink 1.87 software to desktop

Step 2: Unzip “renolink_setup87”

Step 3: Install CDM21218_SETUP_720

Renolink V1.87

Renolink V1.87

Step 4: Install renolink_setup87

Step 5: Right click “RenOLink v1_87”-> Select “Properties”-> “Open file location”

Step 6: Copy “RenOLink” and “renolink.dat” to C disk RenOLink file

Step 7: Send “RenOLink” application from C disk to desktop

Renolink V1.87

Step 8: Delete RenOLink v1_87 shortcut on the desktop

Step 9: Open computer management to set COM&LPT ports

Renolink V1.87

Step 10: Select Bts per second: 115200, and click on “Advanced…” to set the Latency Timer (msec):1

Renolink V1.87

Renolink V1.87

When finish installing the Renolink V1.87 software, then you can run it to do the function you need.


If you have any problem about auto ECU programmers besides Renolink V1.87 for Renault, such as MPPS V18, KTAG, KESS, XPROG-M, FGTech and so on, please feel free to contact us.

Whatsapp: +86 15002705698

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